SHARP ARROW MUSIC

FAQ

S H O W C A S E

Intimcay CD

Conversations CD

Bravenet.com

Why can't I log in with my username?

Why do I get NO commission for an ARTIST I referred?

How do I UPGRADE to Gold MEMBER ?

What happens if, as a Gold Member, I do not renew in time?

How will I get paid?

What if I want to purchase ALL THE MUSIC, but do not want to earn commission! Can I just pay for a month or two?

As a free member, can I refer other people?

Can I become a GOLD MEMBER by purchasing CD's in the usual way?

Can I cancel my subscription at any time?

Why can't I login with my username?

Usually this issue relates to one of the following.
1. Your caps lock is on
2. You have not realized that the username and password are case sensitive.

Why do I get no commission for an artist I referred?

Artists are the source of product and in order to ensure that we have excellent artists , we need to offer our artists an excellent deal. As a result, artists get bonus payments, which necessitate their being under the company itself. They also do not pay any membership fees which could be paid to a down line.

How do I UPGRADE to GOLD MEMBER?

If you are already a free member and have a unique ID and web site, all you have to do is purchase a 30 DAY TRIAL. It carries a full money back guarantee.

You can renew, for a full year, by simply using the RENEWAL button at the Music Shop within your 30 Day Gold Trial Period. When you renew before the end of the 30 days, you will get a 100% DISCOUNT on the renewal and pay 0.00 extra for the full year!

No refunds are given after the 30 days period, but renewal is not possible after the 30 days are up. If you fail to RENEW during the 30 day period and want to continue, you will have to purchase another 30 Day Gold Trial.

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What happens if, as a Gold Member, I do not renew in time?

It is extremely important that you renew within the cycle period . If you do not, you will lose your down line and have to start all over again. You will however be paid any commission owed to you and we do give a grace period. We are not inhuman, but it is our right to terminate at any time after the renewal cycle is over. You will however be notified when this is going to take place. You should thereore be sure to keep your email contact detail up to date.

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How will I get paid?

IF YOU ARE A LOCAL SOUTH AFRICA:
Furnish us with your bank account and you will receive an EFT payment to that account.

USE ANY OF THE FOLLOWING OPTIONS THAT YOU FEELS SECURE AND COMORTABLE WITH:
1 You can sms your bank details to 02725359100 or
2 E-mail them to support@sharparrow.org or use our ticket system.
3 Fax them to 0866053591

IF YOU ARE AN INTERNATIONAL USER (RESIDING OUTSIDE THE BORDERS OF SOUTH AFRICA

1. Create a PAYPAL account and make sure your email registered with us is the same.

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What if I want to purchase ALL THE MUSIC, but do not want to earn commission! Can I just pay for a month or two?

Yes you can. You can purchase ALL THE MUSIC in our 30 Day GOLD Trial. You will not be charged or billed again. S

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As a free member, can I refer other people?

Yes you can. The moment you fill out the application for a free web site, we will be able to track your referrals. However, you must be aware that if the person your refer, becomes a Gold Member before you do, then you will no longer be able to claim sponsorship, unless you immediately choose to upgrade on request. If you do not respond within 24 hours, they will be placed in the system under another Gold Member!. On the other hand, if you become a GOLD member first, the person you referred will fall under you.

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Can I become a GOLD MEMBER by purchasing CD's in the usual way?

Unfortunately no. The system is designed to give the maximum possible back to clients and artists. The extra cost of CD's to the organization, prohibits our ability to include this option. However, should you wish to purchase hard copies of CD's at a discounted price, after your initial purchase of Gold Membership, this will be possible.

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Can I cancel my subscription at any time?

With Sharp Arrow Music, the beauty is that you remain in complete control. Renewal is so easy, that you simply login to your account at the shop and renew. So, in fact, you never need to unsubscribe. Just do nothing and you are out! There is no RECURRING SUBSCRIPTION that you need to CANCEL. BUT OF COURSE, YOU NEED TO RENEW EVERY YEAR TO CONTINUE EARNING COMMISSION ON THOSE WHOM YOU HAVE REFERRED.

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